Setup and administration
By Support1 author50 articles
- Show different products on different portals (using the same data source)
- Triggers by Custom Actions
- How to deactivate users, B2B brands, and self-service portals
- Member Profiles
- How to allow customers to submit multiple claims for the same order/product (B2C)
- How to remove (hide) a flow-type in the self-service portal
- Custom Rules
- Channel-Specific Flows
- How to Customize Emails
- Flow Types
- As a retailer, how do I change contact info for suppliers?
- Setup an extended return window for your Self Service Portals
- How to Edit Ticket Notification Emails (B2C)
- Flow Tags
- Map tickets from a self service flow to a specific status
- Change address details as a retailer / store
- How to add suppliers in Claimlane as a Retailer
- Require a picture of the receipt from the store (B2B)
- Add a retailer that you own to your own company
- How to Change the Email Address for Claim and Return Notifications
- Can I use Claimlane with multiple suppliers?
- How to edit response time
- How to change Organizational Details
- Groups
- Auto-Populated Product Data
- Product Search
- Add an email to an account that another person from my organisation owns
- Suppliers: How to change B2B settings
- How to change Default or User Language
- How to Invite Retailers to Claimlane
- How to Create Retailer Accounts for a Supplier User
- How to create a personalized signature for the b2b & b2c chat
- Translate your B2B & B2C flows automatically
- How to edit B2C Single Select fields in data source
- Make customers confirm address
- How to Create Tags (B2C)
- White-Label Branding
- Customizing the Appearance of Your Self-Service Portal
- Where to find your return address
- How to update products (B2C)
- Add more / New brands to supplier account
- Finding your data source
- How to Properly Set Up a Data Source for Shopify Variants
- How to Change Email Notification Settings