Claimlane

Overview Submitting claims through Claimlane is easy. In Claimlane, claims are referred to as “Tickets” - you can have multiple claims within a single ticket.

How do I Create / Submit Claims & Returns

Brand-Specific Guidelines

Bulk Product Upload With Excel

Create Tickets on Behalf of Your Retailers

How to Add Comments/Reminders for Specific Customers (Supplier-Only)

Brand-specific guidelines shown to retailers when submitting tickets to suppliers through the B2B portal.

Allows retailers to add multiple products to a single B2B ticket in one step by uploading an Excel file.

How to Submit Claims and Returns

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B2B portal

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