How to deactivate users, B2B brands, and self-service portals

> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/platform/account-settings/how-to-deactivate-users-b2b-brands-and-self-service-portals.md).# How to deactivate users, B2B brands, and self-service portalsLearn how to safely deactivate inactive team members, obsolete supplier/brand accounts, and outdated portals in Claimlane.## Deactivating Users 1. Go to **Settings** -> **Members**. 2. Find the user you want to deactivate. 3. Click the menu icon next to their name and select **Deactivate User**.## Deactivating B2B Brands 1. Go to **Settings** -> **Brands**. 2. Toggle off the brand's active status or select **Deactivate**.## Deactivating Portals 1. Go to **Settings** -> **Self-service portals**. 2. Select the portal and update its visibility state to **Disabled/Deactivated**.