From your Claimlane inbox, click Settings in the bottom-left corner of the screen.
In the left-hand menu, select Self-Service Portal, then click Manage next to your portal.
Scroll down the page until you see the button labeled Go to Datasource, and click it.
In the left-hand menu, click General Tags.
Find the tag you want to edit (either a Flow Tag or an Internal Tag).
Click the pencil icon next to the tag to edit it.
In the Edit Tag window, look for the Guide Text and Image section.
Use the text box on the left to update the guide text.
On the right, you can add or remove images and GIFs.
That’s it! You’ve now learned how to add or remove guide text, images, and GIFs from your tags. Keeping your tags updated helps make your guides clearer and more helpful for your customers.