Steps to change a customer number
Open the company settings. From your Claimlane inbox, click the four-square icon in the top navigation bar, then select Manage Company.
Find your retailer. In the left-hand menu, go to Retailers → Overview. Locate the retailer you want to update and click Edit.
Update the customer number. In the first text field, enter the new customer number or replace the old one. Click the green tick icon to save your changes.
You have now updated the customer number for the retailer.