Claimlane’s Analytics Module provides structured access to returns and claims data without manual collection. It helps you identify trends such as frequently claimed products, high-cost repairs, and recurring issues involving specific retailers or shipment types.

These standardized data points provide the foundation for reports that support quality control, supplier discussions, and operational improvements.

Carrier reports help evaluate shipping performance by tracking damage rates, return costs, and delivery reliability. This supports data-driven carrier selection and contract negotiations, helping reduce costs and product damage during the returns process.

Supplier and brand reports show which suppliers or brands generate the most claims and how they respond to resolution requests. These insights support fact-based discussions about product quality and collaboration, helping teams improve supplier performance, negotiate better terms, and focus improvement efforts where they matter most.

Together, these analytics capabilities provide a complete view of claim activity across products, suppliers, and logistics partners.