Chat messages can be translated automatically into multiple languages, allowing agents and customers to communicate across language barriers. Translations are handled using DeepL.
This makes it possible to manage conversations in different languages without requiring multilingual agents or external translation tools.
Available languages
Bulgarian
Czech
Danish
German
Greek
English (British)
Spanish
Estonian
Finnish
French
Hungarian
Indonesian
Italian
Japanese
Korean
Lithuanian
Latvian
Norwegian (Bokmål)
Dutch
Polish
Portuguese (Brazil)
Portuguese (European)
Romanian
Russian
Slovak
Slovenian
Swedish
Turkish
Ukrainian
Chinese (Simplified)
Additional languages can be added upon request.