If you have product variants that shouldn’t be available for customers to select in the Claimlane flow, you can easily mark them as unselectable using a Shopify metafield.
Step 1: Go to Metafields Settings
In your Shopify admin, go to:
Settings → Metafields and metaobjects
Step 2: Choose Variant Metafields
From the list of available metafield types, click on Variants.
Step 3: Add a New Definition
Click Add definition to create a new metafield for your variants.
Step 4: Create the “Claimlane Unavailable” Field
Fill in the fields as follows:
Name:
claimlane_unavailableNamespace and key:
custom.claimlane_unavailableType: Single line text
You can leave the other options as they are.
Step 5: Add the Metafield Value to a Variant
Now that the metafield is created, you can add it to any variant you want to make unavailable in Claimlane.
Go to your Products in Shopify.
Select the product you want.
In the Variants section, click the variant you want to make unselectable.
Scroll down to Metafields; you’ll see the
claimlane_unavailablefield.Add a message like: “This product is not available”.
Step 6: See It in Claimlane
Once the metafield has a value:
The variant will be unselectable in the Claimlane flow.
The text you entered will appear as a message explaining why.