Claimlane

Find details for Shipping Identifier Field

The Shipping Identifier required in the Claimlane Shipping Agreement is set as such:

First, we need to find the <code>carrier_id</code> which is the first part of the Shipping Identifier Value.

Copy &amp; save the "Account ID" for the carrier you wish to use

1. Go to Account Settings
2. Go Carriers
3. Copy &amp; save the "Account ID" for the carrier you wish to use

Then we need to identify the correct Shipping Service Level to use.

See service level for Carriers <a href="https://docs.easypost.com/docs/shipments/rates?carrier=FedEx#service-levels" rel="nofollow noopener noreferrer" target="_blank">here</a>

1. See service level for Carriers <a href="https://docs.easypost.com/docs/shipments/rates?carrier=FedEx#service-levels" rel="nofollow noopener noreferrer" target="_blank">here</a>
2. Copy the exact service level name.

The API Key from EasyPost is used in the Client Secret field in Claimlane's Shipping Agreements.

If you don't already have an API Key, you can generate a new one by clicking "Add Additional API Key"

1. Go to Account Settings
2. Go to API Keys
3. Click "Copy" on a Production API Key
4. If you don't already have an API Key, you can generate a new one by clicking "Add Additional API Key"
5. Select Production, and repeat step 3.

Send the details to Claimlane, or setup the Shipping Agreement.

Enter Carrier ID + Service [carrier:::service] - ex: ca_8121349ed5d54300b593b4edeffe111:::EParcelPostReturns

1. Select EasyCom as Service
2. Enter Carrier ID + Service [carrier:::service] - ex: ca_8121349ed5d54300b593b4edeffe111:::EParcelPostReturns
3. Add API Key

Open the error message in the chat on the ticket, and click Details

Review the steps and see where it fails. Pay attention to the details. The shipping may fail due to missing services, wring codes, wrong format of phone number, weight limitations and more. 

Note: URL is not set on the shipping agreement for this integration.

In this guide we will guide you through finding the integration details.

Setup EasyPost Integration

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Setup EasyPost Integration

Find details for Shipping Identifier Field

Create an API Key for Production

Adding the shipping details in Claimlane

Troubleshooting